Shipping Duties & Taxes
The one subject that we hate but can't avoid so...
UK Customers and deliveries that stay in the UK |
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If you are a UK customer having your order delivered to a UK address then you will have 20% VAT added to the cost of your order. If you are a NON UK customer having your order delivered to a UK address then you will have 20% VAT added to the cost of your order. Any goods shipped to Northern Ireland are subject to UK added VAT @ 20%, as N.I. remains part of the UK's VAT system. Orders delivered to Ireland are subject to EU tax rules. |
NON UK Customers collecting in person or arranging collection |
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If you are a NON UK customer collecting your order in person or by a private courier you will have 20% UK VAT added to your order - this can be refunded on reciept of all correct shipping documents, (we need to provide proof that the goods have left the UK on a permanent basis and proof of the goods arriving at the destination country by means of official Custom's export / Import documents, airway bills, ship details etc) please ask before placing any orders. If you are a NON UK customer having your order collected by Fedex, UPS, DHL, TNT, DPD and delivered to a country outside the UK and you are providing a shipping label direct from the courier then you order will not have any UK VAT added - please ask before placing any order. |
US Customers |
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All imports into the USA face tariffs which are currently (as far as we know):
This is usually collected for the Government by the Postal service or carrier and can be often be called a Brokerage Fee, or Import tax etc. There may also be additional state charges and handling fees. You are responsible for payment of any Taxes, Import duties, Tariffs or Handling charges that your country imposes. If you do not pay these your order will be returned to the UK for re-shipment (we will not make any refunds in this case). |
EU Customers |
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All orders being shipped from the UK to the EU do not have any UK VAT or tax applied, however you will have your own countries VAT / TVA rate applied. If you are an EU customer collecting your order in person or by a private courier you will have 20% UK VAT added to your order - this can be refunded on reciept of all correct shipping documents, (we need to provide proof that the goods have left the UK on a permanent basis and proof of the goods arriving at the destination country by means of official Custom's export / Import documents, airway bills, ship details etc). Please ask before placing any orders. If you are an EU customer having your order collected by Fedex, UPS, DHL, TNT, DPD and delivered to a country outside the UK and you are providing a shipping label direct from the courier then you order will not have any UK VAT added. Please ask before placing any orders. You must pay this other wise your order will be returned to the UK and will face re-shipping costs. |
All Countries - Taxes, Import Duties, Tariffs |
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You are responsible for payment of any Taxes, Import duties, Tariffs or Handling charges that your country imposes. If you do not pay these your order will be returned to the UK for re-shipment (we will not make any refunds in this case). If your delivery address is outside of the UK, you may have to pay import duties and taxes which are levied once the shipment reaches your country. All international shipments may be subject to cross-border inspections by customs authorities, while customs policies vary widely from country to country. You must meet any additional charges for customs clearance and we recommend that you contact your local customs office for further information. |