Shipping Information

All new window orders placed now will be dispatched in May.
 Accessories will be dispatched in 3 - 5 working days. 

 

Where do we ship to?

We ship worldwide. So whether you are in the USA, Europe, Asia, Australia, New Zealand or anywhere in between, we can ship to you fully insured and direct to your door.

 

Shipping Costs

Shipping prices apply to mainland destinations and do not include any offshore islands for example Hawaii, Tazmania, Puerto Rico, French Polynesia etc or remote locations, these will be subject to an additional shipping surcharge which we will notify you of before we start to manufacture your order.

 

VAT and Customs/ Import Charges

All UK sales will have VAT added at the UK Government's set rate. For exports into Europe NO VAT will be added, but we do require Business EORI numbers prior to shipping. Simply fill in the EORI number field at Checkout. For Exports outside of the EU, NO VAT will not be added. If Plastics 4 Performance ship the goods the above terms will apply. If you decide to arrange your own shipping we would usually add the UK VAT until your shipping company provides proof that the goods have left the UK. We will then refund the VAT unless your freight forwarders have a prior trading agreement with Plastics 4 Performance. 

Please be aware your country may impose an Import tax which YOU will be required to pay.

This is usually collected for the Government by the Postal service or carrier and can be often be called a Brokerage Fee, or Import tax etc.

Any goods shipped to Northern Ireland are subject to UK added VAT @ 20%, as N.I. remains part of the UK's VAT system. Orders delivered to Ireland are subject to EU tax rules.

 

Packaging

We have a dedicated shipping department experienced in shipping our products all over the world, so you can rest assured that your purchase is adequately packed for its journey from us to you. Sometimes the shippers do their very best to destroy packages, but the goods are insured AS LONG AS YOU NOTIFY THE SHIPPING COMPANY AND Plastics 4 Performance IMMEDIATELY UPON RECIEPT.

 

Shipping Methods

We will usually ship on a standard service with DHL or similar. Limited road haulage is available for certain products. Everything we ship is fully insured until it arrives with you. PLEASE CHECK YOUR PACKAGE FOR DAMAGE and report this to the shipping company and Plastics 4 Performance immediately upon reciept. Failure to do so means that you have accepted the damaged products and there is not much we can do after this.

 

Freight Forwarders

More increasingly, we are asked if goods can be collected by a freight forwarding service. Unfortunately, this is not something we are usually able to accomodate. The additional admin, customs paperwork, and specific packaging requirements by freight forwarders is extremely time consuming. The average is 4 days of additional admin to obtain the correct paperwork for each individual forwarder’s specific requirements.

If you cannot find your country listed on our checkout page, this does not mean we cannot ship there! Please contact us and we will be able to process your order.

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